Compliance

Shipping Policy

Shipping Policy

HamroVeda is committed to delivering products safely and efficiently across Nepal.

Delivery Coverage

We deliver products to most locations within Nepal through our authorized logistics and delivery partners.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation and order verification.

Delivery Time

  • Major cities: 2–5 business days
  • Other locations: 3–7 business days
  • Remote areas: Delivery times may vary depending on accessibility and courier service availability.

Shipping Charges

Shipping charges, if applicable, will be communicated at the time of order placement and may vary based on location, order size, and delivery method.

Order Tracking

Where available, tracking information will be provided once the order has been dispatched.

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to weather conditions, natural disasters, strikes, public holidays, transportation disruptions, or other circumstances beyond our control.

Incorrect Address

Customers and Representatives are responsible for providing accurate delivery information. Hamro Veda will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Damaged or Missing Items

Any product received in a damaged condition or any missing item must be reported within 48 hours of delivery. Claims reported after this period may not be eligible for review.

Hamro Veda Life Pvt. Ltd. reserves the right to modify this Shipping Policy at any time without prior notice.